Customer Service

Terms of Use

Last Update: Feb 1, 2022

The following Terms of Use (“Terms”) are entered into by and between you and LEBON LIGHTING. (“LEBON LIGHTING,” “We”, “Our” or “Us”) and governs your access to and use of any LEBON LIGHTING websites, mobile applications, or other interactive products, programs, or services (each, a “Site”, or collectively, the “Sites”), including any content, functionality, and services offered on or through the Sites, whether as a guest or a registered user. The Sites are owned and operated by LEBON LIGHTING on behalf of itself and for its subsidiaries and affiliates, and are offered and available to users who are 16 years of age or older, and reside in the United States or any of its territories or possessions. These Terms do not affect your statutory rights. By accessing, using, or registering for a Site, you agree to be bound by these Terms and govern all transactions via the Site or over a telephone. If you are unwilling to be bound by these Terms, you should not access, use, or register for a Site.  Please also consult our Privacy Notice for a description of our privacy practices and policies as well as each individual Site for additional terms and conditions governing your use of such Site, including, but not limited to, any selling policies and/or terms of sales governing any use and/or purchase of any products, programs, or services, which are expressly incorporated herein. We also recommend that you print and retain a copy of these Terms for future reference.

Contact Information

Mailing Address: LEBON LIGHTING., No.1 Zhouxin RD, Zhongshan
China, 528421

Please consult each Site for additional ways to contact us.

Geographic Restrictions

The owner of the Sites is based in the China. We provide the Sites for use only by persons located in the United States. We make no claims that the Sites or any of its content is accessible or appropriate outside of the United States. Access to the Sites may not be legal by certain persons or in certain countries. If you access the Sites from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

Changes to the Terms

We reserve the right to modify these Terms at any time without notice to you, including imposing a fee to access certain materials contained on the Sites. Any change in these Terms are effective immediately upon posting. Accordingly, LEBON LIGHTING recommends that you read these Terms carefully each time you visit a Site. Any use of the Sites after changes have been made shall be deemed acceptance of those changed Terms.

Access to the Sites

You acknowledge and agree that the Sites, including the accessibility, hours of use, and any and all features and content available via the Sites and any User Content (as defined below), may be modified by Us, in Our sole discretion, at any time without prior notice. We may restrict access to any or all portions of the Sites or remove any information or content from the Sites at any time. All such modifications are subject to these Terms. We will not be liable if for any reason all or any part of the Sites are unavailable at any time or for any period.

Intellectual Property Rights

The Sites and their entire contents, features, and functionality (including, but not limited, to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by LEBON LIGHTING, its licensors, or other providers of such material and are protected by China and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms  permit you to use the Sites for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Sites, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.

  • You may store files that are automatically cached by your web browser for display enhancement purposes.

  • You may print or download one (1) copy of a reasonable number of pages of the Sites for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

  • If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

  • If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

  • Modify copies of any materials from the Sites.

  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.

  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Sites.

You must not access or use for any commercial purposes any part of the Sites or any services or materials available through the Sites.

If you wish to make any use of material on the Sites other than that set out in this section, please address your request to: legal@LEBONLIGHTING.com.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Sites in breach of the Terms, your right to use the Sites will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Sites or any content on the Sites is transferred to you, and all rights not expressly granted are reserved by Us. Any use of the Sites not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

Trademarks

LEBON LIGHTING, its subsidiaries and affiliates own various names, logos, product and service names, designs, and slogans which are protected as trademarks. You must not use such marks without the prior written permission of LEBON LIGHTING. All other names, logos, product and service names, designs, and slogans on the Sites are the trademarks of their respective owners.

Prohibited Uses

You may not, and your use of the Sites may not:

  • Violate any applicable local, state, national, or international statute, regulation, or law;

  • Impersonate or use the identity of another person or organization, or falsely state or otherwise misrepresent your affiliation with a person or organization;

  • Engage in any activities or manipulate identifying material to misrepresent the origin of content;

  • Interfere with or otherwise limit the use of the Sites by other users; or collect, compile, or store personal information about other users of the Sites;

  • Share your account with anyone else, including giving your password to another person;

  • Disrupt or interfere with the security of, or otherwise cause harm to, the Sites or the systems resources; accounts; usernames and passwords; servers; or networks connected to or accessible through the Sites;

  • Modify the information found on the Sites;

  • Use the Sites for commercial purposes; or

  • Upload, post, use, or otherwise make available any content that: 

    • is false, misleading, unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, or content that could otherwise be considered to be objectionable;

    • is subject to any disclosure restrictions;

    • infringes or otherwise violates any patent, copyright, trademark, or any other proprietary rights;

    • is unsolicited or unauthorized advertising or promotional materials, including without limitation, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation; and

    • contains software viruses or any other corrupt computer code, files or programs that impair the use of any computer software or hardware or telecommunications equipment.

User Content

From time to time, the Sites permit the posting, submission, publishing, display, or transmission of content such as comments, blogs and product reviews generated by you and other users (collectively called “User Content”). LEBON LIGHTING also uses a variety of third-party social media websites, communication services, and media channels such as Facebook, Twitter, Instagram, and Pinterest (collectively, “Social Media Channels”) to communicate and interact with our customers via posts (each, a ”Post”). Any content or materials submitted or posted by you to these Social Media Channels in response to any Post will be considered User Content. You are solely responsible for your User Content and the consequences of providing User Content via the Sites or Social Media Channels.

You are solely responsible for your own User Content and the consequences of posting or publishing it. Any User Content or other material, information, or ideas that you submit to or post or publish on the Sites is non-confidential and non-proprietary.

By submitting User Content via the Sites or Social Media Channels, you represent and warrant to LEBON LIGHTING that: (i) your User Content does not violate any copyright, trademark, trade secret, patent or other intellectual property right, any right of privacy or publicity of any third-party or any applicable law, rule or regulation; (ii) you own or have the legal right to use and authorize LEBON LIGHTING to use your User Content, including written consent to use of any product or the name, voice, likeness or any other applicable personal rights of each identifiable person featured or referenced in your User Content; (iii) your User Content does not violate LEBON LIGHTING’s Acceptable Use Policy set forth below; and (iv) all of your User Content do and will comply with these Terms.

As between you and LEBON LIGHTING, you will retain all of your ownership rights in and to your User Content. By submitting User Content to LEBON LIGHTING, you hereby grant to LEBON LIGHTING a perpetual, worldwide, non-exclusive, irrevocable, royalty-free, sublicensable (through multiple tiers) and transferable right and license to use, reproduce, distribute, edit, modify, translate, reformat, prepare derivative works based upon, display publicly, perform publicly and otherwise exploit (including, but not limited to, over the internet, broadcast television or any other uses or media) your User Content, in whole or in part, including future rights that LEBON LIGHTING (or its successor) may otherwise become entitled to that do not yet exist, as well as new uses, media, means and forms of exploitation throughout the universe exploiting current or future technology yet to be developed. You also hereby grant each user of the Sites a non-exclusive license to access your User Content through the Sites and to use, access, watch, reproduce, distribute, transmit, forward, display and perform such User Content in whole or in part, to the extent permitted by the Sites under these Terms.

LEBON LIGHTING does not endorse any User Content, or any opinion, recommendation or advice expressed therein. LEBON LIGHTING reserves the right but is not obligated to monitor User Content or other content sent to or through the Sites or Social Media Channels. LEBON LIGHTING has the right to refuse, remove, edit, or delete any User Content and terminate any user’s access to the Sites for any reason. We are not responsible or liable to any third-party for the content or accuracy of any User Content posted by you or any other user of the Sites or Social Media Channels.

User Social Media Content

BY TAGGING ANY LEBON LIGHTING SOCIAL MEDIA ACCOUNTS AND/OR USING ANY DESIGNATED LEBON LIGHTING HASHTAGS, EACH USER AGREES TO PROVIDE LEBON LIGHTING WITH AN UNRESTRICTED, IRREVOCABLE, ROYALTY-FREE, PERPETUAL, FULLY PAID-UP, TRANSFERABLE, WORLDWIDE LICENSE TO USE THE UPLOADED IMAGE(S) IN ANY AND ALL MARKETING MATERIALS, ON THE SITES AND THROUGH ALL SOCIAL MEDIA CHANNELS. EACH USER REPRESENTS AND WARRANTS THAT UPLOADED IMAGES DO NOT INFRINGE THE INTELLECTUAL PROPERTY RIGHTS OF ANY THIRD-PARTY, INCLUDING BUT NOT LIMITED TO COPYRIGHTS AND TRADEMARK RIGHTS.

Acceptable Use Policy

By submitting User Content and otherwise using the Sites, you agree not to: (i) submit any User Content that is protected by or otherwise subject to any third-party intellectual property or proprietary rights (including any privacy and publicity rights) unless you own or have permission from the rightful owner of such rights to post such User Content and to grant LEBON LIGHTING all of the rights granted herein; (ii) upload, post, email or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, hateful or racially, ethnically or otherwise objectionable; (iii) use the Sites to harm any person or entity, including LEBON LIGHTING; (iv) impersonate any person or entity, including, but not limited to, a representative of LEBON LIGHTING, or falsely state or otherwise misrepresent your affiliation with a person or entity; (v) forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted to or through the Sites; (vi) upload, post, email or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail or any other form of solicitation; (vii) upload, post, email or otherwise transmit any content that contains computer viruses or other computer code, files or programs that interrupt, destroy or limit the functionality of the Sites or any other computer software or hardware or telecommunications equipment; (viii) intentionally or unintentionally violate any applicable local, state, national or international laws, rules or regulations, including, but not limited to, those promulgated by the U.S. Federal Trade Commission and Securities and Exchange Commission; (ix) collect, store or use personal information about other users of the Sites without their consent; (x) use the Sites (including through submission of User Content) to disparage or make unsubstantiated claims about any person, third-party or their products or services; (xi) use any of the Sites in any manner that could overburden or impair any of the Sites or the networks or systems connected to the Sites; or (xii) use any device, software or instrumentality to interfere with the proper working of the Sites or disobey any requirements, procedures, policies or regulations of networks connected to the Sites. You also agree that you will not violate or attempt to violate the security of the Sites. Violations of system or network security may result in civil or criminal liability. LEBON LIGHTING reserves the right to investigate occurrences which may involve such violations and may involve and cooperate with law enforcement authorities in prosecuting users who have participated in such violations.

Authorized Use

All content, information, data, and other material contained on the Sites, including without limitation, all trademarks, the “look and feel” of the Sites, its color combinations, layout, and all other graphical elements, and all original content, are protected by one or more copyrights, trademarks, patents, trade secrets and/or other proprietary rights owned or licensed by Us and which are protected under the laws of the State of Michigan, the United States, foreign jurisdictions, and/or international treaties. The Sites, their content, and all related rights remain our exclusive property or the property of the licensors of such content unless otherwise expressly agreed in writing. We grant you a limited right to use the content on a Site as follows (“Authorized Use”):

  • you may reproduce the Site content solely for your personal, non-commercial, educational, and informational use, and only if you keep such reproduced content intact with proper attribution and display of the copyright notice;

  • Architects and designers may download and use the photo gallery portion of the Site in connection with bids or requests for proposals for the sale by Us and Our authorized dealers of Our products, programs, or services to customers; and

  • internal training and for seminars.

In connection with your Authorized Use, you may download or print content, provided you do not, without Our express written consent, modify or delete any of the information, including any proprietary notices. Except as otherwise set forth herein or subject to Our written consent, no other permission is granted to you to print, copy, reproduce, distribute, license, transfer, sell, transmit, upload, download, store, display in public, alter, or modify any of the content. In addition, you may not transfer any content to another person, “frame” or “in-line link” the content, “deep link” to any content within the Sites, or “mirror” the Sites or content therein on any other server. Except as expressly set forth herein, use of the Sites does not constitute a grant of any license or other right to use or exploit any of these proprietary rights.

Any media request should be directed to Corporate Communications at media_relations@LEBON LIGHTING.com.

Changes to the Sites

We may update the content on the Sites from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Sites may be out of date at any given time, and we are under no obligation to update such material.

Information About You and Your Visits to the Sites

All information we collect on the Sites is subject to our Privacy Notice. By using the Sites, you consent to all actions taken by us with respect to your information in compliance with the Privacy Notice.

Online Purchases and Other Terms and Conditions

All purchases through our Sites or other transactions for the sale of products, programs, or services, or information formed through the Sites, or resulting from visits made by you, are governed by each Site’s selling policies and/or terms of sale, which are hereby incorporated into these Terms.

Additional terms and conditions may also apply to specific portions, services, or features of the Sites. All such additional terms and conditions are hereby incorporated by this reference into these Terms.

LEBON LIGHTING reserves the right to refuse any order you place with Us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Errors, Inaccuracies, and Omissions

Although We have attempted to provide accurate information on the Sites, We are not responsible for and make no guarantee or warranty, expressed or implied, as to the reliability, accuracy, timeliness, or completeness of that information and assume no responsibility for any typographical errors or omissions therein, including with respect to availability, promotions, offers, content, pricing, or product images. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Sites is inaccurate at any time without prior notice (including after you have submitted your order).

Linking to the Sites and Social Media Features

You may link to our Sites, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent in each and every instance.

The Sites may provide certain social media features that enable you to:

  • Link from your own or certain third-party websites to certain content on the Sites.

  • Send emails or other communications with certain content, or links to certain content, on the Sites.

  • Cause limited portions of content on the Sites to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us, solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

  • Establish a link from any website that is not owned by you.

  • Cause a Site or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking.

  • Otherwise take any action with respect to the materials on the Sites that is inconsistent with any other provision of these Terms.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links at any time without notice in our discretion.

Disclaimer and Limitation of Liability

YOUR USE OF THE SITES IS AT YOUR OWN RISK. EXCEPT WITH RESPECT TO ANY APPLICABLE PRODUCT, PROGRAM, OR SERVICE WARRANTY, YOUR ACCESS TO THE SITES, ANY CONTENT CONTAINED WITHIN, AND ANY PRODUCTS OR SERVICES AVAILABLE THROUGH THE SITES ARE PROVIDED ON AN “AS IS, WITH ALL FAULTS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED,  INCLUDING WITHOUT ANY AND ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT, WHICH ARE SPECIFICALLY DISCLAIMED. WE, OUR EMPLOYEES, AGENTS, THIRD-PARTY CONTENT PROVIDERS, AND SERVICE PARTNERS SHALL NOT BE LIABLE FOR ANY LOSS RESULTING FROM OR ARISING OUT OF ANY USE, INABILITY TO USE OR UNAVAILABILITY OF THE SITES OR ANY INFORMATION OR CONTENT ON THE SITES, INCLUDING BUT NOT LIMITED TO ANY LOST PROFITS, LOSS OR DAMAGE TO DATA, OR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, COMPENSATORY, OR INCIDENTAL DAMAGES (WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. LEBON LIGHTING DOES NOT REPRESENT OR WARRANT THAT THE SITES OR ANY CONTENT ARE FREE FROM ERRORS, VIRUSES, BUGS, OR OTHER HARMFUL OR MALICIOUS ELEMENTS.

Third-Party Content

The Sites may contain third-party content and links to other websites, and third-party websites may link to the Sites (collectively, “Third Party Content”). We do not review or monitor nor are responsible for such Third Party Content. Any mention on the Sites of products or services provided by third-parties is for informational purposes only and constitutes neither an endorsement nor a recommendation by Us or create a relationship with Us. We disclaim any liability with respect to your use of any such Third Party Content, and you release Us from any liability related to your use of any Third Party Content. Third Party Content may be subject to different and additional terms and conditions, privacy, and other terms. Any dealings among you and any third-parties are solely between you and such third-parties.

Product Information

Certain products displayed on the Sites are available while supplies last, and We cannot guarantee that any product displayed on a Site is available at the time it is displayed. In some cases, products may not be available at particular stores or in particular locations. We have made every effort to display as accurately as possible the colors and styles of our products that appear at the Sites. We cannot guarantee that the display of any color or style on your computer or mobile device will be accurate.

Indemnification

You agree to defend, indemnify, and otherwise hold Us and our successors and assigns, our officers, directors, agents, employees, assigns, licensors, suppliers, third-party content providers, and service partners, harmless from and against any causes of action, including any claims, demands, losses, fees, expenses (including legal fees and expenses), costs, liabilities, and damages related to or arising out of your violation of these Terms or your use of the Sites, including, but not limited to, your User Content, any use of the Sites’ content, products, programs, or services other than as expressly authorized in these Terms, or your use of any information obtained from the Sites.

Security

You are prohibited from violating or attempting to violate the security of the Sites. We will investigate occurrences of possible violations and will cooperate with all applicable law-enforcement authorities in prosecuting violators. You are required to enter a user name and password to access secured extranets. In order to protect against unauthorized access to your account, it is recommended that you close the browser when you have finished using the Sites. You are prohibited from violating or attempting to violate the security of the Sites, including, but not limited to:

  • Gaining unauthorized access to any portion, feature, or services offered by or through the Sites, or any related systems, servers, or networks connected to the Sites by hacking, password “mining”, or any other unauthorized means;

  • Scanning or testing the vulnerability of the Sites or a system, server, or network connected to the Sites;

  • Breaching the security or authentication measures on the Sites or any network connected to the Sites;

  • Performing reverse look-ups or tracing any information, personal or otherwise, of Us, any other User, User’s account, the Sites or otherwise exploit any service or information made available by or through the Sites;

  • Taking any action that unreasonably or disproportionately burdens the Sites’ infrastructure, related systems, servers, or networks; or

  • Using any device, software, or other method to interfere or attempt to interfere with the normal performance, transactions conducted, or with any other person’s use of the Sites.

Termination

We may terminate your access to the Sites or cancel or suspend your account at any time if you breach or encourage others to breach these Terms in any way or engage in conduct that We deem inappropriate. Upon such termination or suspension, any Authorized Use granted herein terminates automatically without notice to you.

Copyright Enforcement

We honor the intellectual property rights of others and ask the same of you. We may, in Our sole discretion, terminate your account or access rights if your actions infringe or otherwise violate the intellectual property rights of others. If you believe your work has been infringed, please provide Us with the following information:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

  • Identification of the copyrighted work claimed to have been infringed or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed, or access to which is to be disabled, and information reasonably sufficient to permit Us to identify the material;

  • Information that is reasonably sufficient to permit Us to contact the complaining party, such as address, telephone number and, if available, e-mail address;

  • A statement that the complaining party has a good faith belief that use of the material in a manner complained of is not authorized by the copyright owner, its agent, or the law; and

  • A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please send all notices under the above copyright policy to copyright@LEBON LIGHTING.com.

Please consult your legal advisor before filing a notice or counter-notice. Please be aware that there can be penalties for false claims.

Miscellaneous

These Terms constitute the entire agreement between Us and you regarding the subject matter hereof. Any previous agreement, whether oral or written, between Us and you dealing with the subject matter hereof is superseded. If any portion of these Terms are found to be unenforceable for any reason, such portion will be deemed severed and will not affect the enforceability of the remaining terms. Upon your breach of these Terms, We may pursue any legal or equitable remedy available, including, but not limited to, direct, consequential, and punitive damages and injunctive relief. Our remedies are cumulative and not exclusive. Our failure to exercise any remedy or enforce any portion of these Terms at any time shall not operate as a waiver of any remedy or of the right to enforce any portion of the Terms at any time thereafter. You agree that regardless of any statute or law to the contrary, any claim or action arising out of or regarding these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. We make no representation that the content of the Site is appropriate or available for use in all locations. You are responsible for compliance with all applicable local laws. Any dispute arising out of these Terms shall be governed by the laws of the State of Michigan, notwithstanding any conflicts of law principles. Any action relating to these Terms must be filed and maintained in a state or federal court located in the State of Michigan, and you consent to exclusive jurisdiction and venue in such courts for such purpose.

Your Comments and Concerns

The Sites are operated by LEBON LIGHTING., No.1 Zhouxin RD, Zhongshan
China, 528421

All other feedback, comments, requests for technical support, and other communications relating to the Sites should be submitted through: Contact Us